Privacy Policy

This policy explains what information Prep Us ("we", "us") collects when you use the app, why we collect it, who can see it, and the choices you have. Prep Us is operated by [OPERATOR NAME], [ADDRESS]. Contact: [CONTACT EMAIL].

Information we collect

• Account details: email address, password (stored only in hashed form), display name and username.
• Household details: number of people, and for each person their sex, age, height, weight, activity level and allergies. We use these only to calculate calorie and water needs and to filter food suggestions.
• Location and language: the country and region you choose, and your language preference.
• Supplies: pantry, go-bag and home items you add, including nutrition values, quantities, expiry dates and storage locations, and your checklist progress.
• Emergency plan: meeting points, notes and emergency contacts (names, relationships, phone numbers) you enter.
• Community: chat messages you post, friend groups you create or join, users you block, and reports you file.
• Settings: reminder preferences such as device-charging frequency.

Emergency contacts are details about other people. Please only add them if you have a reasonable basis to do so.

How we use it

• To provide the app: calculations, checklists, shopping lists, readiness sheets and reminders.
• To run community features and keep them safe, including automatic masking of offensive words and reviewing reports.
• To secure your account and send account emails such as password resets.

We do not sell your personal data and we do not use it for advertising profiling.

Who can see your data

• Only you can see your household details, allergies, supplies, emergency plan, contacts, reminders and blocked-user list. This is enforced by access rules in our database.
• All signed-in users can see messages you post in the global chat, with your display name.
• Members of a friend group can see messages posted in that group and its member list.
• We (the operator) can access stored data for maintenance, support, safety and legal obligations.

Service providers

We use trusted providers to run the app, who process data on our behalf:

• Hosting, database and sign-in: Lovable Cloud and its underlying cloud infrastructure.
• AI features: when you ask for recipe ideas or translate a chat message, the relevant pantry items or message text are sent to an AI model provider to generate the result.
• Barcode lookup: when you scan a barcode, the barcode number is sent to Open Food Facts to fetch product nutrition. No personal details are sent.

How long we keep it

We keep your data while your account is active. When you delete your account, your profile, household, supplies, emergency plan, contacts, blocks and sign-in record are removed. Messages you posted may be removed or anonymised. Reports may be kept for a limited time for safety reasons.

Your rights and choices

• View and edit your details at any time in Household and Account Settings.
• Delete your account from Account Settings → Delete account. This is permanent.
• Depending on where you live (for example under UK or EU data protection law), you may have rights to access, correct, delete, restrict or port your data, and to complain to a regulator such as the UK Information Commissioner's Office. Contact [CONTACT EMAIL] to make a request.

Children

Accounts are for people aged 16 and over. You may add children as household members for calculations; this information is visible only to you.

Security

We use access controls so that each account's private data is available only to that account, and connections to the app use HTTPS. No system is perfectly secure, so please use a strong, unique password.

Changes

We may update this policy. We will change the "last updated" date and, for significant changes, let you know in the app.

Contact

Questions? Email [CONTACT EMAIL].